CapeNature is a public institution mandated to promote and ensure biodiversity conservation within the Western Cape. It manages most of the mountain catchments and reserves that supply ecosystem services to the citizens of the Western Cape and much of these efforts are in remote areas out of the public eye, but have a direct bearing on the quality of life of millions of people in the province. Permits issued range from flower picking to permission for keeping animals in protected areas.
enablingit developed and implemented Sage CRM as their Permit Issuing System which replaced the their paper based manual system, and in the process drastically improved business efficiency. We also developed functionality to allow their customers to access an online portal to view, access and pay for their permits online.