We are working for your success
CRM
Why do you need a CRM system?
Did you know… 54% of buyers say they would be willing to spend more with a company for a better customer experience? CEOs say that Customer Experience Management is their #1 IT investment priority to improve business.
Today, CRM is about responding faster to customer needs, unlocking new value and redefining customer engagement through the digital customer experience.
As a leading provider of sage CRM and based in Cape Town, we help you see, manage and deliver the right experience with solutions for marketing, sales management and customer service to improve customer understanding, reduce costs, and delight your customers.
Application Development and Maintenance
enablingit offers Application Development and Maintenance services with low cost, swift time-to-market, consistent control and premium quality – and all from your one IT solutions partner.
Continuing shifts in underlying application infrastructure and the lack of expertise for successful development and deployment remain serious stumbling blocks for organizations, worldwide. In addition, IT faces the challenge of stringent budgets and aggressive timelines for any development initiative.
We are committed to building effective, timely systems and delivering solutions that create clear and unparalleled business value for our clients.Custom software development brings applications to life. We make them affordable. From those who wish to establish an online presence and create more channels for their business to those who require complex web sites that offer online transactions and more interactivity.
We work with different kinds of technologies. All our custom web and software development projects are developed using industry standard tools.
enablingit offers Application Development Services (ADS) based on Microsoft .NET Technologies, Javascript, Client-Server, ERP/CRM/ maintenance, technical support and QA & Testing services. We customize our services according to each client’s special needs by employing flexible service models drawn from years of experience helping our clients outsource software services.
With a wealth of database integration and development experience to draw on and the latest Software Development knowledge literally at their fingertips, our team of developers can develop software solutions to overcome your business challenges.
Large corporations are in need of development and maintenance services that can free them up to focus on their core business. Our unique version of application maintenance also adds value by reducing costs. By placing the maintenance of your mission critical applications in enablingit’s experienced hands, you will be left with precious time to focus on fresh business ideas.
enablingit matured application development process encompasses all the phases of SDLC, starting from translating business needs into project requirements through implementation and post-production user support.
Our services improve the quality of existing applications to industry standard requirements and boosts uptime. We assume full responsibility for your software systems, ensuring that they are fully operational and responsive to your company’s rapidly changing needs and emergencies. Routine maintenance such as modifications, enhancements, and documentation are cost-efficiently handled offshore in our global state-of-the-art development centers.
Our maintenance capabilities include:
- Bug Fixes
- User Support
- Ongoing Maintenance
- Documentation
- Root-cause analysis
- Enhancements
- Testing Services
IT Infrastructure Design and Implementation
enablingit has IT Consultants that offer expert advice on how to best utilise Information Technology to achieve your business objectives, enhancing efficiency and productivity. We provide once-off consulting facilities as well as Service Level Agreements that will ensure continuous pro-active and reliable IT management.
We listen to our client’s business and IT requirements before recommending an entire solution that is optimised to meet current requirements as well as to provide sufficient flexibility to allow for future expansion.
We believe it is important to be objective and only propose solutions which best fit your business.
Our Services:
- Assess your current and future IT needs
- Recommend suitable hardware and software solutions from reliable IT vendors
- Implement and manage IT infrastructure implementation projects
What We Do:
- Server Maintenance
- Desktop Maintenance
- Security
- IT Support
- Backups
- Cloud Solutions
- Service Monitoring
- Network Support
- Hardware and Software Sales
Your Benefits:
- Confidence and peace of mind with our team’s proven track record with complex IT infrastructure
- Our experienced consultants dig deep, helping you uncover fundamental IT infrastructure requirements that are not in place
- Future expansion of IT infrastructure with minimal cost
- Tried and tested hardware/software solutions
- Assurance that infrastructure meets performance expectations
